WHAT IS YOUR WARRANTY POLICY?

Everyday Jewellery provides a Lifetime Warranty against manufacturing defects. This warranty does not cover wear and tear or accidental damage and excludes the center stone. Please note that having your jewelry serviced by a third-party jeweler will void this warranty.If a center stone is lost due to loose prongs or damaged beyond repair, Everyday Jewellery is not liable for this loss.
Not sure if your piece broke due to a manufacturing defect or regular wear and tear?

A general guideline: if your jewelry was damaged more than six months after purchase, it is typically due to regular wear and tear, not a manufacturing issue.
Common Manufacturing Defects
Examples of defects covered under our warranty include:

  • Loose stones in a newly crafted piece.
  • Newly-made rings that are bent, dented, or misshapen.
  • Misaligned or crooked rings.
  • Rings made with materials different from the original order.


Exclusions from Warranty
Our warranty does not cover damage caused by regular wear and tear, including:

  • Discoloration due to exposure to harsh chemicals.
  • Prongs or precious metals wearing down over time.
  • Bent, caught, or worn-out prongs resulting in loose or lost stones.
  • Chipped or broken stones caused by impact or misuse.

How Can I Initiate a Repair?
We understand how stressful it can be to have a damaged piece of jewelry, but we’re here to help. Follow these steps to initiate a repair:

  1. Contact Us
    Email us at hello@thisiseveryday.in or call us at +91 97310 69171 to initiate the repair process.
  2. Send or Drop Off Your Jewelry
    Once you contact us, we’ll guide you through the process of sending your jewelry to us or dropping it off at one of our locations.
  3. Inspection and Evaluation
    Our team will thoroughly inspect the piece to determine the cause of the issue. Within 48 hours, we’ll let you know:
  • Whether the repair is covered under warranty.
  • Estimated costs (if applicable).
  • The timeline for completing the repair.
    Repair Timeline
    Repairs typically take 7-10 business days. For more complex issues or remakes, it could take up to four weeks. We’ll keep you informed throughout the process to ensure a smooth experience.